Terms of Use


1. General Provisions and Definitions

These Terms of Use govern access to and use of our website and services within the United Arab Emirates. By using the website, users agree to comply with these Terms of Use and applicable laws. “Website” refers to the online platform providing smart home internet services. “User” refers to any visitor, registered individual, business account holder, or employer using the website. The administration reserves the right to amend these terms at any time, with changes taking effect immediately upon publication.


2. User Rights and Responsibilities

Users have the right to access website services lawfully and to receive accurate and reliable information. Users must not engage in activities that disrupt website functionality, compromise security, or violate UAE law. Users agree to provide truthful information when registering or submitting data. Business employers and account holders must ensure compliance with corporate obligations and may not misuse services for unauthorized purposes. Violations of these Terms of Use may result in suspension or termination of access.


3. Rights and Responsibilities of the Administration

The administration ensures the availability, functionality, and continuous improvement of the website. It reserves the right to restrict or suspend access in cases of misuse, unlawful activity, or technical necessity. The administration commits to protecting user data and providing accurate service descriptions. However, the administration is not liable for interruptions beyond its control, including network outages or force majeure circumstances. The administration may introduce updates, modifications, or new features without prior notice.


4. Conditions of Content Use

All website content, including texts, images, logos, and service descriptions, is provided for informational purposes. Users may not copy, distribute, or modify content without prior authorization. Business account holders may access specialized content for professional use, provided they comply with intellectual property rights and applicable UAE law. Unauthorized use of content may result in legal action.


5. Intellectual Property

All intellectual property rights related to the website, including design, software, and trademarks, are owned by or licensed to the administration. Users receive a limited, non-exclusive right to use the website for personal or business purposes. Any unauthorized reproduction, sale, or distribution of intellectual property is strictly prohibited under UAE law and international agreements.


6. Disclaimer of Liability

The website is provided “as is,” without warranties of any kind. The administration disclaims liability for any damages arising from use or inability to use the website, except where prohibited by UAE law. While the administration strives to ensure accuracy, it does not guarantee uninterrupted service or complete error-free content. Business employers remain responsible for ensuring their use of services complies with all relevant regulations.


7. Security and Privacy

The website implements security measures in accordance with UAE regulations and GDPR standards. Users must take reasonable steps to protect their login credentials and devices. Unauthorized access, data breaches, or misuse of information are strictly prohibited. The administration reserves the right to investigate and report unlawful activities to relevant UAE authorities.


8. Dispute Resolution

Disputes arising from these Terms of Use shall first be resolved amicably between the parties. If resolution is not achieved, disputes shall be referred to the competent courts of the United Arab Emirates. These Terms of Use are governed by the laws of the UAE and applicable international agreements.


9. Final Provisions

The Terms of Use represent the entire agreement between the website administration and users. If any provision is deemed invalid, the remaining provisions shall remain in effect. Continued use of the website constitutes acceptance of the Terms of Use, as updated from time to time.


🏢 SmartNet

📍 Al Thuraya Tower 1, Dubai Media City, Dubai, UAE

📞 +971 4 159 8862

📧 manager@smartnet.com


12.09.2025